Kay-Lee Franco

infobip

New Infobip Integration: Smarter Omnichannel Communication for Your ITSM

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We’re excited to unveil our latest integration: Infobip’s industry-leading omnichannel communication platform is now fully integrated with Think Tank Software Solutions’ IT Service Management (ITSM) offerings! This strategic partnership enables businesses to connect with customers across channels, automate communication workflows, and strengthen service delivery — all within a unified, AI-enhanced environment. 🧩 This integration forms […]

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Brainstorm

Why Digital Employee Experience Is the New Competitive Edge

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How Think Tank Software Solutions Enhances Workplace Productivity and Satisfaction with Ivanti  The employee experience has become a critical factor in driving productivity, engagement, and overall business success. As remote and hybrid work models become the norm, businesses are increasingly focused on creating a seamless digital experience for their employees. However, with the proliferation of

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AI

The Future of CIOs: AI and Emerging Technologies Reshaping IT Leadership

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Technology is advancing at an unprecedented rate, and nowhere is this more evident than in the role of the Chief Information Officer (CIO). As organisations navigate the complexities of digital transformation, the influence of artificial intelligence (AI) and emerging technologies is becoming more pronounced. To gain insight into these shifts, we turned to leading CIOs

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Trusted Partners

Building a Future-Proof Employee Service Ecosystem with Our Trusted Partners

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We understand that a truly efficient and agile workplace depends on more than just one tool – it requires an integrated ecosystem that connects people, systems, and processes across your organisation. That’s why we’ve built a powerful network of trusted technology partners, each bringing specialised capabilities that link directly into our all-in-one platform. Together, we

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ow Has Your Tech Strategy Changed in the Last Three Years?

How Has Your Tech Strategy Changed in the Last Three Years?

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The past three years have reshaped how businesses approach technology. Digital transformation has accelerated, cybersecurity threats have evolved, and IT leaders have had to rethink their strategies to stay competitive. 📌 Insights from the Brainstorm CIO Directory To understand how technology strategies are shifting, we referenced insights from the Brainstorm CIO Directory, where industry leaders shared their

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Tech Investment Concerns – What’s on a CIO’s Mind?

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The world of enterprise technology is evolving at breakneck speed, and CIOs are under increasing pressure to make investment decisions that are both future-proof and aligned with business objectives. To better understand their top concerns, we turned to the latest insights from the Brainstorm CIO Directory, which gathers perspectives from CIOs across industries. Their responses

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Sustainability meets IT: How along with Docusign and Ivanti, we are driving change

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In an era where sustainability has become a critical priority for businesses, the IT sector is proving to be a key enabler of change. Organisations worldwide are leveraging technology to reduce their environmental footprint, demonstrating that innovation and environmental responsibility can go hand in hand. Think Tank Software Solutions, in partnership with Docusign and Ivanti,

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AI in 2025: The Key Trends Shaping IT, Automation, and Communication

AI in 2025: The Key Trends Shaping IT, Automation, and Communication

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AI is no longer just a tool – it’s becoming the foundation of modern IT service management, automation, and customer engagement. In 2025, businesses will need to move beyond isolated AI implementations and adopt a holistic AI strategy that enhances efficiency, security, and user experience. At Think Tank Software Solutions, we’re at the forefront of

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cloud_migration_blog-featured-image

Cloud Migration Benefits – and the Challenges to Overcome

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Cloud migration has become a strategic priority for many organisations. By moving data, applications and IT resources from on-premises infrastructure to a cloud-based environment, they can see multiple benefits. But cloud migration also comes with its own unique challenges. Gaining a deeper understanding of both the benefits and possible pitfalls of cloud computing is crucial

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