Digital Employee Experience

Smarter Conversations: How Omnichannel Messaging Improves Customer Experience Timely communication is no longer optional. It’s expected — and businesses that meet customers where they are stand out. That’s where omnichannel messaging transforms customer experience. What Is Omnichannel Messaging, Really? Unlike multichannel setups (where each platform operates independently), omnichannel messaging ensures all your customer interactions are […]

How Think Tank Software Solutions Enhances Workplace Productivity and Satisfaction with Ivanti  The employee experience has become a critical factor in driving productivity, engagement, and overall business success. As remote and hybrid work models become the norm, businesses are increasingly focused on creating a seamless digital experience for their employees. However, with the proliferation of

Just 13% of security professionals say user experience is a mission-critical priority when adopting cybersecurity tech interventions. Ivanti, the tech company that breaks down barriers between IT and security so that Everywhere Work can thrive, released its latest report on Securing the Digital Employee Experience, which details how companies can strike the right balance between

I was recently explaining the importance of digital employee experience (DEX) management to a consultant who is a self-described “digital nomad” and works from wherever he pleases. The connection to DEX may not have entirely been clear, until I explained that his ability to easily do his work remotely using online tools exemplifies what good

Adopting a digital employee experience (DEX) solution delivers benefits for everyone in an organisation, from the C-suite on down. A DEX solution provides contextual insights and intelligent automation capabilities that allow an IT team to proactively detect and resolve security vulnerabilities and other IT issues. This improves IT operations and an organisation’s cybersecurity and compliance

At Think Tank, we recently had the privilege of hosting a webinar (watch it here in case you missed it!) in collaboration with ITWeb, focusing on the digital employee experience and its connection with the evolving landscape of remote work. During this insightful event, which gave businesses the right tools and strategies to ensure their

At Ivanti, they believe in practicing what we preach. That’s why they launched their “Customer Zero” initiative, led by Bob Grazioli, Chief Information Officer, to test and improve the products and services we offer our customers. During our own cloud migration, Grazioli and his team encountered the same challenges that customers might face during their