Step Into the Cloud-based Workspace Management of the Future

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Cloud-based solutions like Ivanti Neurons offer your organisation the latest capabilities, scalability and flexibility for software security and endpoint management. To maintain the most modern portfolio of solutions possible, Ivanti announced the retirement of Ivanti Workspace Control (IWC) on Jan. 31, 2024.   That decision was rooted in our dedication to your success and the […]

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Behind the Scenes: How Our Team Empowered a Top-Tier Bank with ITSM Training

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Over the past four weeks, I had the privilege of delivering a comprehensive IT Service Management (ITSM) Admin training course for a leading financial institution customer. This journey has been immensely rewarding, both professionally and personally, and I wanted to take a moment to reflect on the experience, share some insights, and highlight the positive

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Service Request Management Best Practices

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Service request management is a critical component of IT service management (ITSM) that enables the efficient handling of employee-initiated requests. Ivanti research shows that 56% of IT professionals have seen an increase in service requests, while one in three professionals knows someone who has resigned due to feeling burned out, according to Ivanti’s 2024 Everywhere

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Ivanti Q3 / 2024 Product Releases

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Risk Reduction Better manage external attack surfaces with new features in Ivanti Neurons for EASM, including PDF report generation and the ability to set asset criticality​. Better IT & End-User Productivity Create your custom dashboards with curated, pre-processed datasets and intuitive self-service for improved reporting and analytics with Dashboard Designer in Ivanti Neurons platform. Risk-based

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Combining MDM and MTD for Strategic Security

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The mobile threat landscape is constantly evolving, with advanced threats like CryptoChameleon emerging all the time. To effectively combat these challenges, organisations need a comprehensive solution – and that’s where combining Mobile Threat Defense (MTD) and Mobile Device Management (MDM) comes in. While MTD can identify potential threats on mobile devices, it often lacks the capability to take

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Successful Launch of Think Tank Software Solutions’ Quarterly Free Training

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We are thrilled to announce the successful launch of Think Tank Software Solutions’ Quarterly Free training, held on June 26th. The session, titled “Introduction to Ivanti Neurons for ITSM,” was hosted by our very own Simone Mosidi, Simone is a Ivanti Certified Consultant with hands on experience who delivered the bulk of the session with

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How Service Management Benefits the Entire Organisation

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  In today’s dynamic enterprise landscape, service management extends far beyond its traditional IT roots. It has evolved to holistically address the needs of the entire organisation, providing substantial benefits to various departments such as Governance, Risk, and Compliance (GRC), Human Resources (HR), Asset Management, and Project and Portfolio Management (PPM). Let’s explore how each

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Master Your ITSM Skills with Our Comprehensive Ivanti Neurons Training Programs

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  We are thrilled to announce the launch of our comprehensive Ivanti Neurons for ITSM (N4ITSM) Administrator Training! Designed to cater to various skill levels, our training program offers a few distinct options to ensure that you get the most out of your learning experience. Whether you are just starting or looking to deepen your

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Unlock ITSM Excellence: Join Our Free Ivanti Neurons Training Series!

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Think Tank Software Solutions is excited to announce the launch of our new quarterly training series: Introduction to Ivanti Neurons For ITSM. This training will be hosted online via MS Teams, providing an accessible and interactive learning environment for participants. Our inaugural session is scheduled for June 26, 2024, and we invite you to register

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