Cape Town, South Africa – 09 September 2025 – The Think Tank Kore.ai partnership South Africa AI agents launch marks a new chapter in enterprise automation. Think Tank Software Solutions, a leading provider of IT Service Management (ITSM) solutions, has joined forces with Kore.ai, a global leader in enterprise AI, to deliver scalable AI agents that transform IT and business operations.
This partnership enables Think Tank to bring Kore.ai’s Enterprise AI Agent Platform to South African organisations, integrating seamlessly with Ivanti ITxM solutions to drive speed, control, and flexibility in IT and business operations.
“Partnering with Kore.ai strengthens our ability to help enterprises reimagine service and operations through AI agents,” said Greg Strydom, Managing Director at Think Tank Software Solutions. “Together, we will enable organisations to unlock new levels of automation, efficiency, and intelligent service delivery.”
Partnership benefits include:
AI Agents for Work, Service and Process – Transform IT, HR, and business operations with intelligent automation.
Integration with Ivanti ITxM – Optimise IT service management and streamline enterprise workflows.
Speed, Control, Flexibility – Deploy AI solutions faster with the freedom to choose models, applications, and hosting.
Scalable Enterprise Ecosystem – Standardised approach to building and deploying AI agents with no-code/pro-code options.
Think Tank Software Solutions is committed to empowering South African organisations with enterprise-ready AI solutions, ensuring they can confidently adopt and scale automation across their operations.
For more information or to see Kore.ai in action, contact Think Tank Software Solutions at sales@thinktanks.co.za.
About Think Tank Software Solutions
Think Tank Software Solutions delivers ITSM solutions powered by Ivanti products, helping organisations improve efficiency, service delivery, and automation.
About Kore.ai
Kore.ai enables enterprises to reimagine business using AI agents with speed, control, and flexibility. This is accomplished through the Kore.ai Agent Platform, which provides a standardised approach to developing and deploying AI agents at scale, along with comprehensive solutions for Work, Service and Process and a marketplace of pre-built agents and integrations.
