Kay-Lee Franco

Enterprise Service Management

The Need for Enterprise Service Management

Key takeaways The Need for Enterprise Service Management ESM is the practice of managing technology services to ensure that they meet the needs of the organisation and its employees. It ensures services are delivered consistently, efficiently and cost-effectively – while meeting the needs of the business and customers. The benefits of Enterprise Service Management (ESM)

The Need for Enterprise Service Management Read More »

Ivanti Neurons for ITSM and ITAM Delivers Personalised Employee Experiences

Ivanti announced Ivanti Neurons for IT Service Management (ITSM) and Ivanti Neurons for IT Asset Management (ITAM) — which will transform ITSM and ITAM with interactive neurons that reduce ticket volumes and deliver personalised employee experiences. Ivanti Neurons for ITSM leverages interactive Neurons powered by AI / ML to recommend and to self-heal issues in

Ivanti Neurons for ITSM and ITAM Delivers Personalised Employee Experiences Read More »

IT service management:

Why Re-Invent the Wheel?

Leveraging ITSM Across Departments Unlike other IT management practices that focus on hardware, network or systems, IT service management aims to consistently improve IT customer service in alignment with business goals. This approach to leverage software solutions to make your business work better is so successful that non-IT departments are taking note and wanting to

Why Re-Invent the Wheel? Read More »

Ivanti Announces Strategic Acquisitions of MobileIron and Pulse Secure to Further Automate and Secure Endpoints

Transformational acquisitions of enterprise mobile management and zero trust security software companies establish Ivanti as a market-leading platform in unified endpoint management, zero trust security, and enterprise service management software solutions. Ivanti continues its commitment to strategic partnerships in order to accelerate its growth and ability to deliver on its vision as a world-class unified

Ivanti Announces Strategic Acquisitions of MobileIron and Pulse Secure to Further Automate and Secure Endpoints Read More »

Ivanti Neurons Platform

Ivanti Integrates Ivanti Neurons Platform with Splunk Security Operations Suite to Further Enable the Self‑Healing Autonomous Edge

Ivanti Neurons Platform and Splunk Security Operations Suite Integrate to Power Self-Healing Endpoints and Self-Service Remote Workers with Automated Workflows from Endpoint to Cloud Ivanti Neurons Platform now integrates with the Splunk Security Operations Suite. Together, the solution enables organisations to realise an autonomous edge, which offers hyper-automated self-healing, self-securing and self-service capabilities. The solution is

Ivanti Integrates Ivanti Neurons Platform with Splunk Security Operations Suite to Further Enable the Self‑Healing Autonomous Edge Read More »

Ivanti Announces Strategic Partnerships with Intel and Qualys

Ivanti recently announced several strategic partnerships to better deliver world-class endpoint management, patch management, and end-to-end security solutions. Intel vPro® Platform-Based Devices with Intel® Endpoint Management Assistant Now Integrates with Ivanti Neurons Platform. Offering Device-as-a-Service with self-healing capabilities for the next generation workforce, Intel Endpoint Management Assistant (Intel EMA) now integrates with the Ivanti Neurons hyper-automation platform.

Ivanti Announces Strategic Partnerships with Intel and Qualys Read More »

Introducing the Ivanti Neurons Platform to Self Heal, Self Secure, and Self Service.

At Think Tank, our vision is to be the best at making South African businesses work better and, during this new normal, continuing to leverage software solutions to meet your goals and objectives. This is why we partner with Ivanti, the software that automates IT and Security Operations to discover, manage, secure and service from

Introducing the Ivanti Neurons Platform to Self Heal, Self Secure, and Self Service. Read More »

Scroll to Top