Empower your business with
hyperautomated
digital user experiences

Empower your business with  hyperautomated digital user experiences

Using Ivanti’s game-changing self-healing technology, Think Tank acts as your strategic IT partner in empowering your business’ digital ecosystem

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Improve your business’s efficiency, productivity and profitability

The benefits of combining IT service and IT asset management practices, include:

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Better visibility of your IT estate

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Increased IT staff productivity

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Optimised costs

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Improved service delivery

Some of our credentials

Ivanti - Accredited ESM Sales Professional
Ivanti - Accredited ESM Sales Professional
Ivanti - Accredited UEM Sales Professional
Ivanti - Accredited UEM Sales Professional
Ivanti - Accredited Sales Professional
Ivanti - Accredited Sales Professional
Ivanti - Accredited Security Sales Professional
Ivanti - Accredited Security Sales Professional
Ivanti - Accredited Sales Professional
Ivanti - Accredited Sales Professional
Docusign CLM Sales Executive
Docusign CLM Sales Executive
Docusign eSignature Sales Executive
Docusign eSignature Sales Executive
Docusign eSignature Template Specialist
Docusign eSignature Template Specialist
Docusign eSignature Administration Specialist
Docusign eSignature Administration Specialist
Docusign eSignature Technical Architect
Docusign eSignature Technical Architect
Docusign eSignature Technical Consultant
Docusign eSignature Technical Consultant
Docusign Project Management Specialist
Docusign Project Management Specialist
Microsoft Certified: Dynamics 365 Fundamentals
Microsoft Certified: Dynamics 365 Fundamentals

Some of our valued clients

capitec
discham
sanlam
samd
logoTFG
WITS
allengrey
Testimonials

What some of our valued clients have to say about us:

Think Tank have displayed an outstanding level of professionalism, clarity, resilience and most importantly…integrity. Their conscientious approach to the delivery has been inspiring and a benefit to all. It has been a pleasure working with them.

ISMA-EEL MOOSA - BUSINESS ANALYST TFG

We have been working with Think Tank Software Solutions for the over 10 years. We have been able to rely on ThinkTank to consistently provide sound advice and assistance whenever required. We have always enjoyed a value-based approach to business from Think Tanks, thus making them nimble and flexible in adjusting to our changing needs as a customer.

MATEVHU DAVHANA- GROUP IT DOMAIN OWNER AT ALLAN GRAY

We have been working with Think Tank Software Solutions for quite some time now, and we have always been impressed with their customer-centric approach. One of their strengths is putting their customers first and responding timeously to our needs.

They have consistently demonstrated their willingness to go above and beyond to ensure that we are satisfied with their software solutions. It is rare to find a company that truly cares about its customers, and Think Tank is one of them.

We appreciate their commitment to delivering high-quality services and products.

LISA LABUSCHAGNE – MANAGER ENTERPRISE SERVICE MANAGEMENT SYSTEMS TFG

Transitioning from Service Now to N4ITSM has been seamless, thanks to Ryan and his team. They are friendly and help us efficiently; they don't only help but equip us with the knowledge on how to. We have seen a drastic improvement in response time as we went from clicking and waiting to just clicking once.

There is so much more that the tool has to offer. The ease of use and the ability to load services make it easy for us to customize our environment.

Feedback from the entire IT team has been positive, as we noted more teams using the tool more often.

Kgotso​​​​ Nchefu - Technical Team Leader at Webber Wentzel

Blog Posts Example 1

Blog Posts Example2

Client onboarding for financial services: from four phone calls to one WhatsApp thread

Client onboarding for financial services: from four phone calls to one WhatsApp thread

Client onboarding for financial services still runs on a familiar routine. A phone call to ask for an ID. Another to chase the proof of address. A scanned payslip that arrives as a blurry photo. An email chain that never quite ends. Multiply that by every new client, and a large part of the week […]

Agentic AI at the IT Service Desk

Agentic AI at the IT Service Desk

Organisations are putting serious money into AI for service and support, and agentic AI is fast becoming the next big investment for the IT service desk. A Gartner survey of 199 service and support leaders, published in August 2026, found that AI spending has grown by 38%, while overall service and support budgets have grown […]

Building a Future-Proof Employee Service Ecosystem: How Think Tank’s Partners Solve Your Biggest IT Pain Points

Building a Future-Proof Employee Service Ecosystem: How Think Tank’s Partners Solve Your Biggest IT Pain Points

Most IT leaders don’t wake up thinking about “digital transformation.” But they do think, every day, about the pieces of their employee service ecosystem that aren’t working. The ticket queue never clears. An approval sits stuck in someone’s inbox. One system won’t talk to another. Employees get frustrated because none of it feels as easy […]

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