hyperautomated
digital user experiences
Empower your business with hyperautomated digital user experiences
Using Ivanti’s game-changing self-healing technology, Think Tank acts as your strategic IT partner in empowering your business’ digital ecosystem
Improve your business’s efficiency, productivity and profitability
The benefits of combining IT service and IT asset management practices, include:
Better visibility of your IT estate
Increased IT staff productivity
Optimised costs
Improved service delivery
Some of our credentials













Some of our valued clients







Testimonials
What some of our valued clients have to say about us:
ISMA-EEL MOOSA - BUSINESS ANALYST TFG
MATEVHU DAVHANA- GROUP IT DOMAIN OWNER AT ALLAN GRAY
They have consistently demonstrated their willingness to go above and beyond to ensure that we are satisfied with their software solutions. It is rare to find a company that truly cares about its customers, and Think Tank is one of them.
We appreciate their commitment to delivering high-quality services and products.
LISA LABUSCHAGNE – MANAGER ENTERPRISE SERVICE MANAGEMENT SYSTEMS TFG
There is so much more that the tool has to offer. The ease of use and the ability to load services make it easy for us to customize our environment.
Feedback from the entire IT team has been positive, as we noted more teams using the tool more often.
Kgotso Nchefu - Technical Team Leader at Webber Wentzel
Blog Posts Example 1
How AI Agents Are Changing Work, Service, and Processes
In 2025, companies are moving fast with AI – shifting...
Read MoreThink Tank Kore.ai Partnership South Africa AI Agents
Cape Town, South Africa – 09 September 2025 – The...
Read MoreHow Conversational AI Improves Employee Experience
Beyond Automation: How Conversational AI is Transforming Employee Experience Automation...
Read MoreWhy Conversational AI Is Essential for Service Desks
Speed and simplicity define employee expectations. Instead service desks are...
Read MoreUEM Isn’t Just for IT Anymore – It’s for Everyone
Unified Endpoint Management for Everyone: The 2025 Business Imperative Unified...
Read MoreThe True ROI of Automating Your IT Workflows in 2025
In 2025, IT leaders are under increasing pressure to do...
Read MoreBlog Posts Example2
In 2025, companies are moving fast with AI – shifting from isolated experiments to fully integrated workflows that make a real difference. Kore.ai is helping organisations accelerate digital transformation with AI agents for enterprise automation by improving productivity, customer experiences, and operational efficiency. They do this with AI agents for Work, Service, and Process. These […]
Cape Town, South Africa – 09 September 2025 – The Think Tank Kore.ai partnership South Africa AI agents launch marks a new chapter in enterprise automation. Think Tank Software Solutions, a leading provider of IT Service Management (ITSM) solutions, has joined forces with Kore.ai, a global leader in enterprise AI, to deliver scalable AI agents […]
Beyond Automation: How Conversational AI is Transforming Employee Experience Automation has long promised to simplify work. But when it comes to employee experience, not all automation is created equal. Rule-based workflows can handle repetitive tasks, but they often fall short of making support truly seamless and human-like. That’s why many organisations are turning to conversational […]