You've already got a CRM or service desk.
What would it cost to extend it?
No rip and replace. Add the missing piece to the system your team already uses, and see the number in about a minute.
Count one every time something has to travel between systems: a new lead, a quote, an order, a status change, an invoice.
Rule of thumb: if 3,000 are created a month and 2,000 of those get updated once, that's roughly 5,000.
Not sure? Estimate high. You'll see immediately whether it changes anything.
These go to people you already deal with, your own customers and staff, about something they're expecting: their order, their booking, their ticket, their payslip. That's service communication rather than cold marketing, so consent is rarely the sticking point.
We set the housekeeping up as standard anyway: opt-out handled automatically, consent recorded where it's needed, a log of what was sent to whom, and your WhatsApp templates approved before go-live.
Promotional campaigns to the same list are a different matter, and we'll walk you through where the line sits.
These go to people you already deal with, your own customers and staff, about something they're expecting: their order, their booking, their ticket, their payslip. That's service communication rather than cold marketing, so consent is rarely the sticking point.
We set the housekeeping up as standard anyway: opt-out handled automatically, consent recorded where it's needed, a log of what was sent to whom, and your WhatsApp templates approved before go-live.
Promotional campaigns to the same list are a different matter, and we'll walk you through where the line sits.
