How Can Service Mapping Help Your Business?
Does any of this sound familiar?
- Increased downtimes
- Unexplained outages
- Incomplete change management processes
- Risks from security
- Too many changing pieces
- Shadow IT
These are some of the common challenges when IT lacks the visibility to see which assets are providing which business services and unable to know the risks of a change or an outage. Whether due to the increased number of services that IT provides; traditional or manual service maps require too many updates with today’s dynamic environments; or information stored and maintained in traditional spreadsheets may mean your team is unable to monitor changes efficiently.
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