Unlocking the collaboration power of Skype for Business right from the home screen of your Service Management tool.
Reduce call volumes to your service desk by allowing Self Service Password Resets and Unlocking of AD Accounts.
A Web Service that allows you to take advantage of the powerful calendaring functionality in Microsoft Exchange and Google Calendar.
Easily add bi-directional SMS communications to your enterprise systems via our SMS Portal.
Enables time capture for Incidents, Changes and non-billable time directly in HEAT Service Management