Think Tank Integration Services is a group of connectors that allow you to extend out the functionality of your Enterprise Applications to include rich multi channel communications.

ThinkTankIS

Skype for Business Integration

Unlocking the collaboration power of Skype for Business right from the home screen of your Service Management tool.

Active Directory Account Control

Reduce call volumes to your service desk by allowing Self Service Password Resets and Unlocking of AD Accounts.

Calendar Integrator

A Web Service that allows you to take advantage of the powerful calendaring functionality in Microsoft Exchange and Google Calendar.

Texsend – SMS Portal

Easily add bi-directional SMS communications to your enterprise systems via our SMS Portal.

Think Time

Enables time capture for Incidents, Changes and non-billable time directly in HEAT Service Management